Terms and Conditions

Last Updated: February 4, 2026

Welcome to Audio Tunerz

These Terms and Conditions govern your use of Audio Tunerz services and website. By engaging our services or using our website, you agree to be bound by these terms. Please read them carefully.

1. Services Offered

Audio Tunerz provides the following professional car audio services:

  • Car audio system installation and integration
  • DSP (Digital Signal Processor) tuning and calibration
  • Custom fabrication and enclosure building
  • Acoustic damping and sound-proofing
  • System upgrades and consultations

2. Appointments and Consultations

  • Mandatory Appointments: All services require prior appointment booking. Walk-ins may not be accommodated.
  • Consultation: Initial consultation is required to assess your vehicle and audio requirements.
  • Cancellation: Please provide at least 24 hours notice for appointment cancellations or rescheduling.
  • No-Show Policy: Failure to attend scheduled appointments without notice may result in cancellation fees.

3. Payment Terms

  • Quotations: All quotes are valid for 30 days from the date of issue.
  • Advance Payment: A deposit of 50% is required to confirm booking and commence work.
  • Final Payment: Balance payment must be completed before vehicle delivery.
  • Payment Methods: We accept cash, bank transfer, UPI, and digital payment methods.
  • Price Changes: Prices may change if additional work or parts are required beyond the original scope.

4. Warranty and Guarantees

  • Installation Warranty: We provide a 1-year warranty on our installation workmanship.
  • Product Warranty: Products carry manufacturer warranties as specified. We facilitate warranty claims but are not responsible for manufacturer defects.
  • Exclusions: Warranty does not cover damage due to misuse, accidents, unauthorized modifications, or water damage.
  • Tuning Adjustments: One complimentary DSP tuning adjustment within 30 days of installation.

5. Vehicle Care and Responsibility

  • Vehicle Condition: We take utmost care of your vehicle during service. However, we are not responsible for pre-existing damage.
  • Inspection: Vehicles will be inspected before and after service. Any concerns should be reported immediately.
  • Valuables: Please remove all valuables from your vehicle. We are not responsible for lost or stolen items.
  • Insurance: Your vehicle insurance remains your responsibility during service.

6. Limitation of Liability

Audio Tunerz shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of use of vehicle beyond reasonable repair time
  • Damage caused by electrical issues in the vehicle's existing system
  • Issues arising from customer-supplied parts or equipment
  • Damage from natural disasters, accidents, or theft after service completion

7. Customer Obligations

As a customer, you agree to:

  • Provide accurate information about your vehicle and requirements
  • Disclose any existing electrical or audio system issues
  • Follow care and usage instructions provided after installation
  • Not tamper with or modify the installed system without consultation
  • Report any issues promptly within the warranty period

8. Intellectual Property

  • Custom Tuning: DSP tuning profiles and custom configurations are proprietary to Audio Tunerz.
  • Photography: We may photograph your installation for portfolio and marketing purposes. Please inform us if you object.
  • Reviews: Customer reviews and testimonials may be used for promotional purposes.

9. Privacy and Data Protection

  • We collect personal information only for service delivery and communication
  • Your data will not be shared with third parties without consent
  • We maintain confidentiality of your vehicle and contact information
  • You may request deletion of your data at any time

10. Changes to Terms

Audio Tunerz reserves the right to modify these terms at any time. Updated terms will be posted on our website with the revision date. Led by Mr. Imthiyaz Hussain Shaik Votkuri with 20+ years of expertise in car audio engineering. Continued use of our services constitutes acceptance of modified terms.

11. Dispute Resolution

  • Any disputes will be resolved through good-faith negotiation first
  • If unresolved, disputes shall be subject to the jurisdiction of Hyderabad courts
  • These terms are governed by the laws of India

Questions or Concerns?

If you have any questions about these Terms and Conditions, please contact us:

Audio Tunerz

P.No.396, Sri Prabhupada Township

Kondapur, Hyderabad, Telangana 500084

Phone: +91 99088 05551

Email: imthiyaz.votkuri@gmail.com

Acceptance of Terms

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.